The Senior Management Team
Is led by the Registered Manager Mandy Marsh, Clare Grout is PA to Mandy and also the Home's HR Manager and Paul Mayne is the Finance Manager. Collectively they all play a part in ensuring the home runs effectively and efficiently and in accordance with legal and regulatory requirements. The Health & Safety and Facilities Officer, who reports to the Registered Manager is responsible for ensuring the home is compliant with all health and safety legislation and leads the maintenance team. A new Deputy Manager, who will head up the clinical management of the Home and lead the Nursing and Care Team, joins us on 13th July.
Mandy Marsh RGN
Mandy took up the role as Registered Manager on 8th June 2020 having joined the team as Deputy Manager in October 2019. Mandy is accountable to the Board of Trustees and has responsibility for all aspects of the operational and business management of the Home. Mandy qualified as a Registered General Nurse in 1995 and worked at Nuffield Health Hospital in Haywards Heath before joining Heather View Home in Crowborough as the Clinical Manager. Mandy brings a wealth of nursing experience from other Nursing Homes too.
Clare joined the team in October 2017 as PA to the Registered Manager. Working three and a half days per week she is also the Home's HR Manager and handles a variety of issues involving staff and residents. Clare's career background is in HR, having worked for a range of organisations in generalist HR roles including hospitality, an airline, Chelsea Football Club and at Sussex Police Headquarters where she specialised in Employee Relations. Outside of work she loves spending time with her family and friends, walking her dog and looking after her chickens.
Paul is the Home’s Finance Manager with responsibility for financial matters of the Home which includes managing and collecting Residents fees, paying suppliers and staff payroll, working 3 days a week. Paul joined the Home in February 2013 after many years working for a high street bank in London, the last 5 years dealing mainly with Corporate Charity customers. As a committed Christian, Paul has worshipped at Gateway Baptist Church in Burgess Hill for many years and is fully involved in church life including having been their Treasurer for a number of these. For recreation Paul enjoys reading and watching sport, including being a season ticket holder at Brighton & Hove Albion.