Lindfield Christian Care Home is very proud to have been providing care for 28 years. LCCH is a non profit registered charity established by the three churches in Lindfield village in 1992. It is a home with a strong Christian ethos, open to all with the aim of providing a homely, caring environment. All fees are used for the benefit of the residents, to deliver excellent care, to run the home and maintain the fabric of the building, ensuring a safe and homely environment which is fully compliant with the legal and regulatory requirements. The history of LCCH is covered in “The Story of Compton House - A Christian Nursing Home” by Keith Ward available from the Home.
The Christian ethos of mutual respect and dignity for every individual is at the heart of everything we do. Our aim is to provide a warm homely and caring environment, where staff feel valued and we acknowledge and embrace the uniqueness of each resident, whose individual physical, emotional and spiritual well-being needs are met.
The Trustees of Lindfield Christian Care Home are members of the three Lindfield Churches with expertise in finance, business management, risk assessment, nursing and property management. The Chair of Trustees leads the Board of Trustees and ensures that the board makes well informed decisions, follows the law and rules of the charity and that Lindfield Christian Care Home complies with all regulatory requirements.
The Trustees have overall control of Lindfield Christian Care Home and ensure it is run in accordance with their wishes. They meet every two months and hold the Registered Manager, who manages the home on a daily basis, to account. The Trustees use their particular skills, expertise and experience to fulfil their aims of providing a caring nursing home, that provides an excellent service where the Christian ethos is at the heart of everything they do and are always mindful of the impact that their decisions make on the residents who live there and the staff who work there.
Charity Reg. No: 802108
L.C.C.H. Privacy Notice
GENERAL DATA PROTECTION REGULATIONS (GDPR) PRIVACY NOTICE
Aim: Is to demonstrate that L.C.C.H. is committed to ensuring that we protect personal information we collect, process, retain and disclose from residents, relatives, staff, volunteers and others. This Privacy Notice is a public document and will always be available. It can be read in conjunction with our Data Protection Policy. This privacy notice is part of our commitment to ensure that we process your personal information fairly and lawfully.
This is the Privacy Notice of Lindfield Christian Care Home (L.C.C.H.). We are registered with the Care Quality Commission (CQC) and with the Information Commissioners Office (ICO).
What information we hold:
We have a Data We Hold Table that details all of the information we hold, where we hold it, why we hold it and who it is shared with.
The lawful basis on which we use this information:
- Legal obligation: the processing of information is necessary for us to comply with the law, for example the Health and Social Care Act 2008 (Regulated Activities) 2014. We are also required to submit information to Government Departments and our Regulator.
- Legitimate interests: the processing of information in ways you would reasonably expect in the effective running of the business and in a way which will have a minimum impact on an individual’s privacy.
- Fulfilling our contractual obligations: such as the L.C.C.H Agreement and Terms & Conditions to provide care and, for employees, to comply with employment legislation.
Residents: L.C.C.H. has to collect some personal and sensitive information including financial information, which is essential for us to be able to provide safe, effective nursing care and support. This information is stored in individual files some electronic, some hard copy all of which are subject to strict security and restricted access. We follow all legal requirements with regard to the disposal of information and maintain a register of this. For information gathered from enquiries we inform everyone that data gathered will be stored safely and securely, but after 6 weeks it will be shredded if they do not enter the service.
Employees and Volunteers: L.C.C.H. operates a robust recruitment policy to comply with regulations in which all personal information obtained, including application forms are kept securely, retained and disposed of in line with data protection requirements. All employees are aware of their rights to access any information held about them subject to the data protection regulation guidance.
Next of Kin, Power of Attorney: We keep some personal details to enable us to make contact in the event of an emergency.
Third parties: All other information obtained about ‘others’ associated with the delivery of care and/or maintenance of the building including contractors, visitors etc. will be protected in the same way as residents and employees information.
How we collect information:
Residents: The majority of all information held is collected directly from the individual, the individual’s representative and health care professionals through the completing of forms, needs assessments, letters and questionnaires.
Employees and Volunteers: Personal information is obtained directly from the individuals with their consent through such means as application forms, references, criminal records (DBS) check and testimonials. When recruiting staff we always ask for their consent before approaching any third party for personal information. The information obtained will be to aid us in our decision to employ them.
This privacy notice also applies to information you may have provided us via our website when making an enquiry about living at L.C.C.H or when applying to work for us.
All personal information obtained to meet our regulatory requirements will be treated in line with our Data Protection Policy.
What we do with personal information:
All information is only used to ensure that we comply with regulations and ensures that we provide a safe and secure service which is consistent with our purpose to provide a person centred service that meets all regulatory requirements and standards. It will not be disclosed or shared for any other purpose.
How we keep personal information safe:
We have a range of policies that ensure that we comply with all data protection requirements.
Sharing of personal information:
We will only share personal information with third parties on a strictly ‘need to know’ basis. Most information sharing is confined to other professionals involved with your care and treatment. Our policy on giving references for an employee is only to disclose personal information with their consent and limited information i.e. dates of employment, in what capacity and sickness absences. The only exception to this rule would be if we were required by law to provide personal information e.g. to aid a criminal investigation. Safeguarding concerns that need to be reported would only be done so with the individuals consent or on the understanding that the information provided is treated in confidence.
Why we share information:
To provide the best care possible, sometimes we will need to share information about you with others. We do not share any information without your consent unless the law and our policies allow us to do so or, where there are exceptional circumstances, such as when the health or safety of others is at risk. There are some official bodies that we are obliged to share certain information with, for example HMRC or the DWP.
Who we share information with:
Local authorities, government departments, National Health Service Departments, General Practitioner, other professionals, for example, social services.
How long is information kept:
We do not keep any information any longer than necessary and only allow its use for the purpose for which it was collected. Information is kept in line with relevant legislation and regulations and is stated in our Retention of Data Records Policy.
Accessing your personal information:
Under the GDPR you have the right to request access to information that L.C.C.H. hold about you. To make a request for your personal information, you must apply in writing and you can expect access to that information within 30 days.
Your rights regarding personal information:
You can prevent processing of information for the purpose of marketing, and can have inaccurate personal information rectified, erased or destroyed and object to the processing of personal information that is likely to cause damage or distress.
We aim to meet the highest standards when collecting and using personal information. We encourage people to bring concerns to our attention and we will take any complaints we receive very seriously. Should you wish to make a complaint you can do so via our Complaints Policy.
Reviewed: 26th April & 23rd May 2018
Next review date: May 2021
Reviewed by: PC & CG
Date of Approval: 24th May 2018