Complaints Policy 

We aim to always be an open and transparent organisation and only want the best for the people who live and work here. Our complaints policy is listed in The Living in Compton House Handbook, a laminated copy of the Complaints Policy is also in every room. There are also copies of a suggestions, comments and complaints leaflet around the home for anyone who wants to comment, make suggestions or complain anonymously. We actively encourage every individual  to comment on their care and treatment and how they find life living in Compton House. Our aim is always to consider and act on any ideas and suggestions and respond to any negative comments or complaints as quickly as possible, as we believe this is the only way we can continue to provide an Outstanding Service.