We provide 24 hour nursing care under the direct supervision of the Deputy Manager and our Senior Nurse who are supported by a team of experienced Registered Nurses. When you are admitted to Compton House we will take time to get to know you, a plan of care will be developed with you, to ensure that the plan is individual to you and will take account of your personal preferences. We will often, with your permission encourage your relatives to contribute to this, by providing any additional information that will help us ensure we have considered all aspects of your care. This Plan of Care is a legal document and will be kept in your room so that it is always available to you and to staff to consult to ensure they are delivering the care that has been agreed and planned with you. With your permission your relatives may also read this but otherwise it is a private document that is seen by other professionals on a need to know basis only. We have two RGNs on duty every morning and one RGN in the afternoon and at night, 6 Health Care Assistants are on duty in the morning, 4 in the afternoon and 2 at night almost all of whom have an NVQ3 and/or NVQ2 Qualification.

In early 2019 we introduced an Electronic Care Planning System which has improved the management and responsiveness of care planning and can be accessed and updated in real time by the Care Team through a mobile hand device (which looks like a mobile phone). This is a progressive move on our part in order to continue to improve our service and ensure that care is recorded in a person centred way.

Everyone living at Compton House is allocated their own named nurse and a key worker and you will be introduced to them as soon as possible. These two people have specific responsibility to take a special interest in your health and well-being. They will liaise with you regarding your care and will review and update your individual Plan of Care to ensure it always reflects your current health, well-being needs and preferences.

We have a Catering Manager who heads a team of cooks and catering assistants, who plan, prepare, cook and serve home cooked meals. Ingredients are sourced locally wherever possible with daily fresh vegetables, dairy, meat and fish deliveries. Menus are planned with the input of the people and staff who live and work here and there is always a choice on offer.

Our menu is on a four week rolling menu and changed Summer and Winter. However because of the many special Birthday Menus that are offered and also to take advantage of seasonal produce they rarely remain static, which means a varied menu choice. We are able to cater for most special diets and our Catering Manager is always happy to discuss your dietary requirements with you. Our Little Kitchen is used for serving breakfast every morning and drinks throughout the day and night. We always aim to offer refreshments to visitors and regular visitors are always free to help themselves to make drinks when they are visiting at any time.

Our Catering Manager is flexible and pulls out all the stops for special occasions and events, such as our Summer Sizzle, Africa Day, Bonfire Night, Christmas and peoples Birthdays. We were awarded 5 stars on our last Environmental Health Officer Inspection for food and hygiene services.

We have a full time dedicated Wellbeing Lead who plans, prepares and facilitates our social activities programme based on every individuals interests and preferences with their wellbeing in mind. Unlike a lot of homes wellbeing and social activity is everyone’s responsibility and you will witness on a daily basis how all staff from all departments take part in all aspects of socialising. The wellbeing lead liaises with the people who live and work here every day and together they jointly decide on ideas for meaningful occupation and activities that they would like to be put on and be involved in.

Our staff are also very good sports (see picture) and get involved in all sorts of activities and have even put on their own performance, no Oscars yet but would be good contenders for a comedy slot and this all adds to the family, fun and happy atmosphere we try to create.

A monthly coffee morning (STAR Group) is held so that residents meet as a group with all staff on duty over coffee and biscuits and are actively encouraged to share their experience of living in Compton House. We ask for feedback and comments on the service during the last month. We discuss any future activities, events and outings that maybe planned based on their suggestions and ideas.

This regular STAR Group meeting provides us with another opportunity, through people’s comments and feedback to find ways that we can continue to evolve and improve the service.

As a result of a request from STAR Group many of our staff embraced the opportunity to share what life is like from their own culture and/or part of the country over a series of themed days.

Weather permitting trips out to the local community are also arranged, as are visiting entertainers.

Our Housekeeper heads a team of domestic and laundry assistants who take great pride in the important service they provide, maintaining the highest standards of cleanliness and infection control ensuring that the people who live and work here are kept safe in a clean and comfortable environment seven days a week. We have our own laundry and are able to care for machine and hand wash garments. However we are unable to undertake dry cleaning and we also ask that if you do decide to come and live here that you ensure that all garments are named please.

The Health & Safety Officer along with the Registered Manager have the responsibility of ensuring that Compton House is compliant with all health and safety regulations. Along with the Maintenance Team they also make sure that the building’s interior, exterior, grounds and the home environment is maintained to the highest level along with all of the Health and Safety checks and audits in order to keep the home, the people who live, work and visit here safe.

The Registered Manager is overall responsible for the wellbeing of the people who live and work here and the smooth and efficient running of the business. She leads the team which comprises of the Deputy Manager, the Finance Manager and Administration Manager. Collectively they all play a part in ensuring the home runs effectively and efficiently and in accordance with the legal and regulatory requirements. The Health & Safety Officer, who reports to the Registered Manager is responsible for ensuring the home is compliant with all health and safety legislation and also leads the maintenance team.